Terms of Service

OVERVIEW

Welcome to Vilatia. Throughout these Terms, the terms "we," "us," and "our" refer to Vilatia. Vilatia operates this website, including all information, content, features, tools, products, and related services to provide you, the customer, with a personalized shopping experience (the "Services").

These Terms of Service, together with any related policies (the "Terms"), describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important legal information, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence and that you authorize any minor under your responsibility to use the Services under your supervision.

To access or use certain features of our Services, you may be required to provide information such as your email address, billing, payment, and shipping details. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, or assigned.

SECTION 2 – OUR PRODUCTS

We strive to display product information as accurately as possible. However, we do not guarantee that product colors or appearance will be identical to what is shown on your device.

We do not guarantee that products will meet your expectations or appear exactly as described online.

Product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. We reserve the right to accept or reject any order at our discretion.

Your order is not accepted until confirmed by Vilatia. Payment must be received before acceptance.

We may refuse, cancel, or limit orders and will attempt to notify you if this occurs.

Purchases are subject to our Return & Refund Policy.

You confirm that purchases are for personal use and not for commercial resale unless explicitly agreed.

SECTION 4 – PRICING AND BILLING

Prices may change without notice. The price charged is the price at the time of purchase.

Prices may not include taxes, duties, or shipping fees unless stated otherwise.

You agree to provide accurate and up-to-date billing and account information.

You authorize us to charge your payment method for all applicable amounts, including taxes and shipping where applicable.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs authorities, or events beyond our reasonable control.

Risk of loss passes to you once the order has been handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including text, images, logos, graphics, product descriptions, and website design, is owned by Vilatia or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or otherwise exploit any content without our prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an "as is" and "as available" basis without warranties or endorsements.

Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.

You access third-party websites at your own risk.

SECTION 9 – SHOPIFY RELATIONSHIP

Vilatia is powered by Shopify. Shopify provides the e-commerce platform that enables us to sell our products, but Shopify is not responsible for any transactions between you and Vilatia.

You agree to release Shopify from any liability arising from your purchases or use of our Services.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and Shopify's privacy practices.

By using our Services, you consent to such processing.

SECTION 11 – FEEDBACK

Any feedback, suggestions, reviews, or other submissions you provide may be used by Vilatia without restriction or compensation.

You confirm that your feedback does not infringe upon the rights of any third party.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for any unlawful purpose, fraudulent activity, harassment, spamming, or any activity that could damage the website or interfere with other users.

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time without prior notice if these Terms are violated or for any other lawful reason.

Certain provisions of these Terms will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Vilatia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Vilatia, its affiliates, employees, and partners from any claims, liabilities, damages, costs, or expenses resulting from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Vilatia regarding your use of the Services and supersede any prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may freely assign or transfer our rights and obligations.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

SECTION 22 – HEADINGS

Section headings are provided for convenience only and shall not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms at any time.

Your continued use of the Services following any changes constitutes your acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

Vilatia
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom

Email: contact@vilatia.com
Phone: +44 7577 321081